Privacy policy Happy Job

1. Definition

For the purposes of this Privacy Policy, the following definitions shall apply:

“Administrator” means any person who has credentials to log in to the Customer account to manage it, create polls, view and share poll results, or manage the account, enabling individual users to leave feedback;
“Privacy Notice” means a notice sent to respondents at the time of responding to Customer’s polls, including the degree of privacy and/or anonymity the respondent will have while responding to the poll;
“Happy Inc”, “Happy Job”, “we”, or “our” tools;
“Customer” or “Company” means a person or entity that has contracted Happy Job. to enable you to use Happy Job. Services. As a rule, your employer or a specific subgroup (i.e., division, department, etc.) within your employer will act as a Customer or a Company;
“Personal Profile Page” means a page enabling platform users to view poll results;
“Individual Feedback Graphs” mean graphs or charts displayed on your Personal Profile Page created based on feedback messages provided to you by other users;
“Platform Data” means any content or data that you or any third parties submit to Happy Job using the Services;
“Respondent” means any person who gets access to our Services to respond (fully or partially) to polls carried out by the Customer using the Services;
“Services” mean all products (including applicable mobile applications), services, and websites offered by Happy Job;
“Visitor” means any person who visits our websites;
“Websites” are www.happy-job.hk and other websites operated by Happy Job that refer to this Privacy Policy;
“You” or “your understanding” means an Administrator, a Respondent, an Individual Feedback User, or a Visitor, as the case may be.

We may update this Privacy Policy from time to time, and the latest version will be published on our Website. In case of any significant changes, they will come into effect only after we notify you either via email (the notification will be sent to the email address linked to your account) or by displaying a message the next time you log in to your account. We advise you to regularly check this page for getting the latest information about our Privacy Policy. If you have any questions or doubts about our Privacy Policy or your personal data processing, please contact our Privacy Officer at sales@happy-job.kz.

2. Note on children

Unless permitted by the applicable law, you should prohibit children under 16 to use our Services. We deliberately avoid collecting personal information from minors under the legal age. If a minor sends personal information to Happy Job, and we get to know that this information belongs to a child under the legal age, we will try to delete the data in the shortest time possible. If you believe we may have any personal information about any child under the legal age, please contact Happy Job at sales@happy-job.kz.

3. What information do we collect?

We collect information about you and your use of our Services from different sources. Some information is provided by you, while the rest is collected as a result of your interaction with our Services, your Company, other persons in your Company, or from third parties. The type of information we collect and the method of its gathering will depend on how you use our Services, (e.g., whether you are an Administrator or a Respondent).

(a) Information we typically collect

Contact information: we collect your contact information when you provide us with it when using our Services, creating an account, submitting a form on our Website, or interacting with our sales or customer support team. This information may include, for example, your name and email address.
Usage information: we collect depersonalized (anonymized) usage information about you whenever you interact with our Services. This may include web pages you visit, the information you click on, the time you performed these actions, etc. Please read our Cookie Policy for more information about the cookies we use in our Services.
Device and browser data: we collect data from the device you use to access our Services: your IP address, operating system, browser data, and time of visit. This information may also include your location data.
Cookies and page tags: we use third-party tracking services that serve cookies and page tags (also known as web beacons) to collect aggregated and anonymized data about our Websites’ visitors. This data includes usage information and user statistics. Please read our Cookie Policy for more information about the cookies and page tags we use on our Websites.
Log data: we store log files where data is recorded each time a device accesses our servers. The log files include data about the nature of each access, including the IP address. We may combine this automatically collected log data with other information we collect. We do this to track user activity, improve our Services, marketing activities, and system analytics, as well as to monitor or improve functionality.
Referral data: if you (as a Visitor) access our Websites from an external source (for example, via a link from another website or email), we record information about the source that redirected you to us.
Other information you submit: we may collect your personal information or data if you submit it in another context. For example, when you give us feedback, attend an event we host, or participate in a contest. We may also collect personal information elsewhere on our Services or on our Website where it is indicated that we collect personal information. If you contact us at sales@happy-job.kz, we will also collect any information you provide voluntarily, for example, your operating system version and other information required to answer your request.
Social networking: we may collect your personal information when you interact with us through social networks. For example, when you publish any post on our Facebook page.
Third parties: we may collect your personal information or data received from third parties if you authorize them to share your personal information with us or if you have made that information publicly available online.

(b) Information about AdministratorsandRespondents

We may collect the following information about Administrators and Respondents:

Information collected from your Company: each Customer provides us with different information. In most cases, your Company will provide us with demographic information, such as your name, email address, and other information related to your role at the Company, including data about your manager, direct reports, and your position within the organizational structure of the Company. Some customers may provide us with additional demographic information to help them better analyze and understand polls results. If you are, or become, part of a Network, your Company may ask us to create an account for you (if you are not an Individual Feedback User).
Poll responses: when you answer the Customer’s poll, we save your responses and comments.

(c) Information about Administrators

We may collect the following information about Administrators:

Credentials: when you sign up for an account, or another Administrator creates an account for you, we collect information about your name, company name, email address, password, and other information.
Poll data: when you create and conduct polls using the Services, we save poll questions and other information associated with these polls.
Payment details: if you use a credit card for billing purposes, our credit card processor may collect information like the cardholder name, payment address, email address, credit card number, expiration date, and credit card security code.
Account settings: you may customize or update settings and personal information on your account settings page or in your profile For example, you may specify your name, email address, default language, or time zone.

4. Who controls and processes the data?

Data protection law in certain jurisdictions distinguishes between a “controller” and a “processor” of information. For Administrators, Respondents, and Individual Feedback Users, your Company (which is our Customer) will serve as the controller of your personal information, while Happy Job will be its processor. For Visitors, Happy Job will generally serve as a controller of their personal information.

5. How do we store the collected information?

(a) Security of your personal information

The security of your personal information is very important to us. All of your data is private and confidential, and we take reasonable measures to ensure the safe use of your personal information following this Privacy Policy. We follow generally accepted security standards to protect personal information during its transfer and after its acquisition. Happy Job is ISO 27001 certified.

However, you should keep in mind that information transfer via the Internet could never be completely safe. Although we do our best to protect your personal data, we cannot guarantee that it will be totally safe in all and any situations.

Security is a collaborative effort; thus, we also advise you to create a complex password for logging in to our Services and keep it private.

If you have a suspicion that any unauthorized access or misuse of your personal information has occurred, contact our Data Protection Officer immediately at sales@happy-job.kz.

If you have any doubts about our platform security, contact our information security team at sales@happy-job.kz.

(b) Personal information storage

Our servers are located in the EU, so your personal information is processed and stored in the EU.

6. How do we use the collected information?

(a) How we use your personal information

We use your personal information for different purposes. The type of information we collect and the method of its gathering will depend on how you use our Services, (e.g., whether you are an Administrator, a Respondent, or a Visitor). In any case, the information we collect and process is reasonably necessary for our business, including the delivery of the Services you need.

(b) Users

When you use our Services as an Administrator or a Respondent, we process your personal information:

with your consent;
to meet our contractual obligations to render Services to the Customer;
to serve the legitimate interests of Happy Job in improving our Services or developing new products and features.

When you use our Services as a Visitor, we process your personal information:

with your consent;
to serve the legitimate interests of Happy Job in improving our Services or developing new products and features.

(c) Administrators

When you use our Services as an Administrator, we may use your personal information to:

Create an account: we need to collect and use your personal data to enable you to create an account and log in to it.
Render our Services: this includes authorizing you to access and use our platform and customer support, which may require us to access your personal information for helping you, for example, with poll’s design or technical issues.
Manage our Services: we use your personal information to render our Services and improve them. For example, we use your data to:
- track, maintain and improve our Services and features;
- customize your user experience (including the provision of the Happy Job platform in the format convenient to you or the device you use to access the Happy Job platform);
- develop new services or features;
- ensure the adherence to contract specifications and policies in case we become aware of potential violations;
- prevent potentially illegal, unwanted or offensive behavior;
- investigate complaints against you or filed by you;
- call you by phone or send you occasional SMS messages as part of additional fraud protection measures;
- respond to legal requests, such as summons, warrants, or other mandatory information requests.
Contact you regarding our Services or your account: we may sometimes need to contact you by email, regular mail, or telephone to let you know about such issues as changes to our Services, terms, or policies.
Execute marketing activities: we may also send you news and information about our products or Services that are or may potentially be of any interest to you. In most cases, we will contact you by email. As part of our marketing activities, we may combine information about you from third-party sources with information we store to create a user profile that helps us make our sales and marketing activities more relevant to you, as well as customize and improve your user experience.
Respond to legal inquiries and prevent harmful consequences: if we receive a legal inquiry or are informed of a situation that may inflict harm or potential harm to somebody, we may need to verify your personal information to respond appropriately to that inquiry or threat.

(d) Respondents

When you use our Services as a Respondent, we may use your personal information to:

Create an account: we need to collect and use your personal data to enable you to create an account and log in to it.
Provide our Services to the Customer: how and when we use your personal information is controlled and managed by the Customer (including any Administrators acting on their behalf).
Manage our Services: we use your personal information to render our Services and improve them. For example, we use your data to:
- track, maintain and improve our Services and features;
- customize your user experience (including the provision of our Services in the format convenient to you or the device you use to access our Services);
- develop new services or features;
- ensure the adherence to contract specifications and policies in case we become aware of potential violations;
- prevent potentially illegal, unwanted, or offensive behavior;
- investigate complaints against you or filed by you;
- send you a welcome email to confirm ownership to the email address you provided during the account registration;
- send you an email when you are appointed as an Administrator of your corporate account;
- send you polls-related reminders;
- send you emails with a request to give feedback about other members of your company or notify you about new feedbacks received from other members of your company;
- call you by phone or send you occasional SMS messages as part of additional fraud protection measures;
- respond to legal requests, such as summons, warrants, or other mandatory information requests.
Generate anonymized aggregated data: to help customers better understand their polls’ results, we use polls’ anonymized aggregated data to compare Customer results to other polls or other Customers’ results. We also use your poll’s data to continuously improve our Services, including our anonymized aggregated data sets. No data from your poll will be shared with other unrelated Customers in an unaggregated or identifiable form.
Respond to legal inquiries and prevent harmful consequences: if we receive a legal inquiry or are informed of a situation that may inflict harm or potential harm to somebody, we may need to verify your personal information or data to respond appropriately to that inquiry or threat.
Identify you as a user: we may use your information to identify you as a Respondent in our systems.

(e) Visitors

When you use our Services as a Visitor, we may use your personal information to:

Execute marketing activities: we may send you news and information about our products or Services that are or may potentially be of any interest to you (unless it is prohibited by law). In most cases, we will contact you by email.
Manage our Services: we use your personal information to render our Services and improve them. For example, we use your data to:
- customize your user experience (including the provision of the Websites in the format convenient to you or the device you use to access our Websites);
- develop new services or features;
- track, maintain and improve our Services and features;
- ensure the adherence to contract specifications and policies in case we become aware of potential violations;
- prevent potentially illegal, u**(a) How we use your personal information**
  We use your personal information for different purposes. The type of information we collect and the method of its gathering will depend on how you use our Services, (e.g., whether you are an Administrator, a Respondent, or a Visitor). In any case, the information we collect and process is reasonably necessary for our business, including the delivery of the Services you need.
  (b) Users
  When you use our Services as an Administrator or a Respondent, we process your personal information:
  - with your consent;
  - to meet our contractual obligations to render Services to the Customer;
  - to serve the legitimate interests of Happy Job in improving our Services or developing new products and features.
  When you use our Services as a Visitor, we process your personal information:
  - with your consent;
  - to serve the legitimate interests of Happy Job in improving our Services or developing new products and features.
  (c) Administrators
  When you use our Services as an Administrator, we may use your personal information to:
  - Create an account: we need to collect and use your personal data to enable you to create an account and log in to it.
  - Render our Services: this includes authorizing you to access and use our platform and customer support, which may require us to access your personal information for helping you, for example, with poll’s design or technical issues.
  - Manage our Services: we use your personal information to render our Services and improve them. For example, we use your data to:
    - track, maintain and improve our Services and features;
    - customize your user experience (including the provision of the Happy Job platform in the format convenient to you or the device you use to access the Happy Job platform);
    - develop new services or features;
    - ensure the adherence to contract specifications and policies in case we become aware of potential violations;
    - prevent potentially illegal, unwanted or offensive behavior;
    - investigate complaints against you or filed by you;
    - call you by phone or send you occasional SMS messages as part of additional fraud protection measures;
    - respond to legal requests, such as summons, warrants, or other mandatory information requests.
  - Contact you regarding our Services or your account: we may sometimes need to contact you by email, regular mail, or telephone to let you know about such issues as changes to our Services, terms, or policies.
  - Execute marketing activities: we may also send you news and information about our products or Services that are or may potentially be of any interest to you. In most cases, we will contact you by email. As part of our marketing activities, we may combine information about you from third-party sources with information we store to create a user profile that helps us make our sales and marketing activities more relevant to you, as well as customize and improve your user experience.
  - Respond to legal inquiries and prevent harmful consequences: if we receive a legal inquiry or are informed of a situation that may inflict harm or potential harm to somebody, we may need to verify your personal information to respond appropriately to that inquiry or threat.
  (d) Respondents
  When you use our Services as a Respondent, we may use your personal information to:
  - Create an account: we need to collect and use your personal data to enable you to create an account and log in to it.
  - Provide our Services to the Customer: how and when we use your personal information is controlled and managed by the Customer (including any Administrators acting on their behalf).
  - Manage our Services: we use your personal information to render our Services and improve them. For example, we use your data to:
    - track, maintain and improve our Services and features;
    - customize your user experience (including the provision of our Services in the format convenient to you or the device you use to access our Services);
    - develop new services or features;
    - ensure the adherence to contract specifications and policies in case we become aware of potential violations;
    - prevent potentially illegal, unwanted, or offensive behavior;
    - investigate complaints against you or filed by you;
    - send you a welcome email to confirm ownership to the email address you provided during the account registration;
    - send you an email when you are appointed as an Administrator of your corporate account;
    - send you polls-related reminders;
    - send you emails with a request to give feedback about other members of your company or notify you about new feedbacks received from other members of your company;
    - call you by phone or send you occasional SMS messages as part of additional fraud protection measures;
    - respond to legal requests, such as summons, warrants, or other mandatory information requests.
  - Generate anonymized aggregated data: to help customers better understand their polls’ results, we use polls’ anonymized aggregated data to compare Customer results to other polls or other Customers’ results. We also use your poll’s data to continuously improve our Services, including our anonymized aggregated data sets. No data from your poll will be shared with other unrelated Customers in an unaggregated or identifiable form.
  - Respond to legal inquiries and prevent harmful consequences: if we receive a legal inquiry or are informed of a situation that may inflict harm or potential harm to somebody, we may need to verify your personal information or data to respond appropriately to that inquiry or threat.
  - Identify you as a user: we may use your information to identify you as a Respondent in our systems.
  (e) Visitors
  When you use our Services as a Visitor, we may use your personal information to:
  - Execute marketing activities: we may send you news and information about our products or Services that are or may potentially be of any interest to you (unless it is prohibited by law). In most cases, we will contact you by email.
  - Manage our Services: we use your personal information to render our Services and improve them. For example, we use your data to:
    - customize your user experience (including the provision of the Websites in the format convenient to you or the device you use to access our Websites);
    - develop new services or features;
    - track, maintain and improve our Services and features;
    - ensure the adherence to contract specifications and policies in case we become aware of potential violations;
    - prevent potentially illegal, unwanted, or offensive behavior;
    - respond to legal requests, such as summons, warrants, or other mandatory information requests.
  - Create user profiles for marketing purposes: as part of our marketing activities, we may combine information about you from third-party sources with information we store to create a user profile that helps us make our sales and marketing activities more relevant to you, as well as customize and improve your user experience.
  (f) Anonymity and nicknames
  In most cases, it will be very difficult for us to render Services if you do not specify your real name and contact information (primarily your email). Situations where we may have difficulties interacting with you anonymously or via a nickname occur when you use our Services as an Administrator, a Respondent, or an Individual Feedback User.
  If it is legal and practically possible, you may use a nickname (or simply not identify yourself) while interacting with us. For example, if you have a complaint or doubt about our Website, or if you have a general question about our Services or this Privacy Policy, you may contact us without identifying yourself. However, in some cases, we will not be able to provide you with our products or Services or adequately respond to your request if you do not provide us with your personal information.(a) How we use your personal information
  We use your personal information for different purposes. The type of information we collect and the method of its gathering will depend on how you use our Services, (e.g., whether you are an Administrator, a Respondent, or a Visitor). In any case, the information we collect and process is reasonably necessary for our business, including the delivery of the Services you need.
  (b) Users
  When you use our Services as an Administrator or a Respondent, we process your personal information:
  - with your consent;
  - to meet our contractual obligations to render Services to the Customer;
  - to serve the legitimate interests of Happy Job in improving our Services or developing new products and features.
  When you use our Services as a Visitor, we process your personal information:
  - with your consent;
  - to serve the legitimate interests of Happy Job in improving our Services or developing new products and features.
  (c) Administrators
  When you use our Services as an Administrator, we may use your personal information to:
  - Create an account: we need to collect and use your personal data to enable you to create an account and log in to it.
  - Render our Services: this includes authorizing you to access and use our platform and customer support, which may require us to access your personal information for helping you, for example, with poll’s design or technical issues.
  - Manage our Services: we use your personal information to render our Services and improve them. For example, we use your data to:
    - track, maintain and improve our Services and features;
    - customize your user experience (including the provision of the Happy Job platform in the format convenient to you or the device you use to access the Happy Job platform);
    - develop new services or features;
    - ensure the adherence to contract specifications and policies in case we become aware of potential violations;
    - prevent potentially illegal, unwanted or offensive behavior;
    - investigate complaints against you or filed by you;
    - call you by phone or send you occasional SMS messages as part of additional fraud protection measures;
    - respond to legal requests, such as summons, warrants, or other mandatory information requests.
  - Contact you regarding our Services or your account: we may sometimes need to contact you by email, regular mail, or telephone to let you know about such issues as changes to our Services, terms, or policies.
  - Execute marketing activities: we may also send you news and information about our products or Services that are or may potentially be of any interest to you. In most cases, we will contact you by email. As part of our marketing activities, we may combine information about you from third-party sources with information we store to create a user profile that helps us make our sales and marketing activities more relevant to you, as well as customize and improve your user experience.
  - Respond to legal inquiries and prevent harmful consequences: if we receive a legal inquiry or are informed of a situation that may inflict harm or potential harm to somebody, we may need to verify your personal information to respond appropriately to that inquiry or threat.
  (d) Respondents
  When you use our Services as a Respondent, we may use your personal information to:
  - Create an account: we need to collect and use your personal data to enable you to create an account and log in to it.
  - Provide our Services to the Customer: how and when we use your personal information is controlled and managed by the Customer (including any Administrators acting on their behalf).
  - Manage our Services: we use your personal information to render our Services and improve them. For example, we use your data to:
    - track, maintain and improve our Services and features;
    - customize your user experience (including the provision of our Services in the format convenient to you or the device you use to access our Services);
    - develop new services or features;
    - ensure the adherence to contract specifications and policies in case we become aware of potential violations;
    - prevent potentially illegal, unwanted, or offensive behavior;
    - investigate complaints against you or filed by you;
    - send you a welcome email to confirm ownership to the email address you provided during the account registration;
    - send you an email when you are appointed as an Administrator of your corporate account;
    - send you polls-related reminders;
    - send you emails with a request to give feedback about other members of your company or notify you about new feedbacks received from other members of your company;
    - call you by phone or send you occasional SMS messages as part of additional fraud protection measures;
    - respond to legal requests, such as summons, warrants, or other mandatory information requests.
  - Generate anonymized aggregated data: to help customers better understand their polls’ results, we use polls’ anonymized aggregated data to compare Customer results to other polls or other Customers’ results. We also use your poll’s data to continuously improve our Services, including our anonymized aggregated data sets. No data from your poll will be shared with other unrelated Customers in an unaggregated or identifiable form.
  - Respond to legal inquiries and prevent harmful consequences: if we receive a legal inquiry or are informed of a situation that may inflict harm or potential harm to somebody, we may need to verify your personal information or data to respond appropriately to that inquiry or threat.
  - Identify you as a user: we may use your information to identify you as a Respondent in our systems.
  (e) Visitors
  When you use our Services as a Visitor, we may use your personal information to:
  - Execute marketing activities: we may send you news and information about our products or Services that are or may potentially be of any interest to you (unless it is prohibited by law). In most cases, we will contact you by email.
  - Manage our Services: we use your personal information to render our Services and improve them. For example, we use your data to:
    - customize your user experience (including the provision of the Websites in the format convenient to you or the device you use to access our Websites);
    - develop new services or features;
    - track, maintain and improve our Services and features;
    - ensure the adherence to contract specifications and policies in case we become aware of potential violations;
    - prevent potentially illegal, unwanted, or offensive behavior;
    - respond to legal requests, such as summons, warrants, or other mandatory information requests.
  - Create user profiles for marketing purposes: as part of our marketing activities, we may combine information about you from third-party sources with information we store to create a user profile that helps us make our sales and marketing activities more relevant to you, as well as customize and improve your user experience.
  (f) Anonymity and nicknames
  In most cases, it will be very difficult for us to render Services if you do not specify your real name and contact information (primarily your email). Situations where we may have difficulties interacting with you anonymously or via a nickname occur when you use our Services as an Administrator, a Respondent, or an Individual Feedback User.
  If it is legal and practically possible, you may use a nickname (or simply not identify yourself) while interacting with us. For example, if you have a complaint or doubt about our Website, or if you have a general question about our Services or this Privacy Policy, you may contact us without identifying yourself. However, in some cases, we will not be able to provide you with our products or Services or adequately respond to your request if you do not provide us with your personal information.nwanted, or offensive behavior;
- respond to legal requests, such as summons, warrants, or other mandatory information requests.
Create user profiles for marketing purposes: as part of our marketing activities, we may combine information about you from third-party sources with information we store to create a user profile that helps us make our sales and marketing activities more relevant to you, as well as customize and improve your user experience.

(f) Anonymity and nicknames

In most cases, it will be very difficult for us to render Services if you do not specify your real name and contact information (primarily your email). Situations where we may have difficulties interacting with you anonymously or via a nickname occur when you use our Services as an Administrator, a Respondent, or an Individual Feedback User.

If it is legal and practically possible, you may use a nickname (or simply not identify yourself) while interacting with us. For example, if you have a complaint or doubt about our Website, or if you have a general question about our Services or this Privacy Policy, you may contact us without identifying yourself. However, in some cases, we will not be able to provide you with our products or Services or adequately respond to your request if you do not provide us with your personal information.

7. Who has access to your personal information?

We will share your personal information with third parties using only the ways described in this Privacy Policy. To render our Services to you, we often need to disclose your personal information to our employees or service providers we use to run our business. Examples of our service providers include hosting services, project management software, email services, system monitoring services, customer support services, and website analytics. These companies are authorized to use your personal information only if it is needed for rendering our Services to you and/or the Customer.

In most cases, the information we share with our employees or service providers is needed to provide you with our Services. In some cases, however, we may need to disclose your personal information to our employees, service providers, professional advisors, or other third parties to:

Provide Services: while rendering Services, we may need to disclose your personal information to people who work for us or to one of our service providers. Our agreements with third parties include obligations to protect the security and privacy of your personal information. The disclosure of information may be related to such activities as filling orders, processing payments and mailings, storing and managing documents, researching, providing professional advisory services, facilitating account creation, sending you service emails, providing technical support, or rendering any other services. Transfer of Respondent information and Individual User feedbacks to our service providers is governed by our agreement with the Customer.
Prevent illegal actions or ensure the adherence to contract specifications and policies: if you participate, or threaten to participate, in any illegal activity, we may reasonably believe that we should disclose your personal information to the police, the appropriate authority, the law enforcement agency, your Internet service provider, employer, supervisor, or network administrator.
Protect our rights or the rights of our employees: in some cases, the disclosure of your personal information is necessary to protect the property, health and safety of Happy Job or its employees, customers, or other people. For example, we may share information with other organizations to protect you against fraud.
Keep other organizations informed: sometimes, we may need to disclose your personal information to our agents, affiliates, joint ventures, partners, investors, any applicable subsidiaries, or holding companies. The need to disclose your personal information to these organizations may arise because of a legal obligation to them or the desire to pursue our or their legitimate business interests.
Host events, run contests, and conduct promotions: we may be required to disclose your personal information to sponsors and promoters when you register, attend an event, or participate in any contest we host or promote. This disclosure generally does not apply to Respondents or Individual Feedback Users.
Carry out actions that you have requested or given your consent to: you may expressly authorize us to disclose your personal information to third parties. It may be done, for example, to resolve a dispute about our Privacy Policy or to integrate a third-party service. We may also disclose your personal information to third parties with your prior consent.
Comply with legal requests: in certain situations, we may be compelled to disclose your personal information in response to legal requests made by the government authorities, including those aimed to check compliance with national security or law enforcement requirements. We may disclose your personal information to third parties (e.g., law enforcement officials) or under court orders, such as summons or other legal proceedings.
Merge or sell our business: we may transfer your personal information (fully or partially) during negotiations on any merger, financing, acquisition, or dissolution transaction or legal proceedings involving the sale, transfer, disposition, or disclosure of all or part of our business or assets. In case of insolvency or bankruptcy proceedings, your personal information may also be transferred as a business asset. If any other company acquires our Company, business, or assets, this company will become the owner of the personal information we collect and will undertake all rights and obligations regarding your personal information as described in this Privacy Policy. If Happy Job participates in a merger, acquisition, or sale of all or part of its assets, you will receive an email notification and/or a visible notice on our Website.

When we disclose your personal information to third parties (e.g., our service providers), we sign non-disclosure and data processing agreements with them to ensure that they maintain confidentiality and comply with privacy and security standards to protect your personal information.

(b) Disclosure of information on Administrators

When you use our Services as an Administrator, your personal information may be disclosed to other Administrators at your Company.

(c) Disclosure of information on Respondents or Individual Feedback Users

When you use our Services as a Respondent or Individual Feedback User, we may also disclose your personal information to:

Provide Services: when you respond to Customer polls, we disclose this information to the Customer and Administrators. The way of displaying your responses and the type of information used to analyze and share your responses (in the aggregated and individual form) may vary from poll to poll. It is important that you read the Privacy Notice before answering poll questions to understand how your responses will be used and how they will be shared (if applicable). Your poll data will also be visible to other employees at your Company every time you share your poll reports or provide feedback to such an employee. Your Company and other employees will not be able to see your Personal Profile Page, but your personal information may be used to provide the Services to other users on your network.
Create anonymized aggregated data: we may create anonymized aggregated data for any purpose based on the available data about you. For example, we may create anonymized aggregated data for its further transfer to customers, prospects, partners for business or research purposes, or for rendering our Services (e.g., providing polls benchmarks).
Fulfill Customer requests: since the Customer is your personal information controller, we store and process your personal information on the Customer’s behalf. Sometimes the Customer may instruct us to disclose your personal information to a third party (e.g., to a consultant or a new service provider). If the Customer is instructed to disclose your personal information to a third party, we will sign a data transfer agreement with the Customer and the third party (if needed) to ensure that they continue to comply with the Privacy Notice for each poll.
Prevent harmful consequences: we may also disclose your personal information to the Customer or appropriate government authorities if your use of our Services indicates an imminent risk of harm to you or others.

8. What are your rights to your personal information

If you live in certain European Union countries, you may have rights for your personal information, including the right to access, correct, delete, transfer, restrict or stop using or disclosing your personal information.

We will respond to your requests to access and update (if needed) personal information as soon as possible.

While exercising your rights, you have the following options:

Your account information update: you can update your registration and other account information on your account settings page or Personal Profile Page, and the information will be updated immediately. To update any other information, please contact our support team at sales@happy-job.kz.
Information access, correction or deletion: at your request, we can provide you with information about whether we process your personal data or provide it to a third party for processing on our behalf. If you would like to review, correct (if needed), or delete any collected personal information that we store, please contact our Privacy Officer at sales@happy-job.kz.
Data export: if you request to export information we store about you, we will provide you with the data in a standard CSV format. This data format may not be applicable for or compatible with all uses. To request the data export, please contact our Privacy Officer at sales@happy-job.kz.
Restriction or cessation of information use or disclosure: if you want to restrict or cease information use or disclosure to third parties, please contact our Privacy Officer at sales@happy-job.kz. Please note that by restricting or ceasing information use or disclosure to third parties you may also limit our ability to render our Services to you.
Newsletters and other messages: if you subscribe to our newsletters or other messages, you may opt out of receiving these messages by following the unsubscribe instructions included in our emails or contacting our Privacy Officer at sales@happy-job.kz.
Other questions or inquiries: if you have any questions or want to make an inquiry not listed above, please contact our Privacy Officer at sales@happy-job.kz.

(b) Requests from AdministratorsandRespondents

If you are an Administrator or a Respondent, we collect, store, and process information about you on the Customer’s behalf and under their guidance. Such information includes data uploaded to our Services by the Customer (e.g., your name, email address, employment and demographic data), your polls responses and comments, as well as individual feedback you submit using our Services.

While exercising your rights, you have the following options:

Connect with the platform: if you do not want to receive emails from the Happy Job platform, you need to contact your Company. If you contact us directly, we will forward your request to the Customer to get their permission and/or instructions. After making this request, you may no longer be able to use the Services.
Correct and delete the Platform Data: if you would like to request access, correction, transfer or deletion of your Platform Data, you need to contact your Company. If you contact us directly, we will forward your request to the Customer to get their permission and/or instructions. Please note that when Happy Job corrects or deletes your Platform Data, information related to you may be inadvertently identified by the Customer due to its omission.
Exceptions to Platform Data correction: if you are an individual feedback user, you may change any personal data in your account (except for continuous feedback messages, performance reviews, and your personal feedback charts).

9. How long do we store your personal information

(a) Administrators, Respondents, and Individual Feedback Users

We store your personal information for as long as we provide our Services to the Customer, or until the Customer asks us to delete your personal information, or for as long as it is necessary to comply with our legal obligations, resolve disputes, or ensure our legal rights observance.

(b) Visitors

We will store your personal information as long as we provide you with our Services or as long as it is necessary to comply with our legal obligations, resolve disputes, or ensure our legal rights observance.

10. How to file a complaint?

(a) Contact our Privacy Officer

If you have any complaints about our compliance with this Privacy Policy or applicable privacy laws, please contact our Privacy Officer. We will consider your complaint, investigate any alleged violation, find out how it has occurred, and decide on how to prevent it in the future (if applicable). You may contact our Privacy Officer at sales@happy-job.kz.

11. Additional information

(a) Sensitive personal data

If you submit or disclose any sensitive personal data (like information related to your race or ethnic origin, sexual activity, physical or mental health) while using our Services, you give your consent to the processing and use of sensitive personal data needed for rendering Services. If you do not give your consent to processing and use of such sensitive personal data, you should not submit it to our Services.

You may subsequently amend or withdraw your consent to sensitive personal data processing following applicable laws in certain jurisdictions and Section 8 of this Privacy Policy.

If you do not want your Company to send us sensitive personal data about you, you should send such a request directly to your Company.

(b) Cookies and Tracking Technologies

We and our marketing partners, affiliates, analysts, or service providers use tracking technologies (like cookies, beacons, tags and scripts) to analyze trends, administer the Website, track users’ activities on the Website, and collect demographic information about our user base.

We may get reports (based on the use of these technologies by the above-mentioned companies) on an individual and aggregated basis. This use does not apply to Respondents or Individual Feedback Users.

We use cookies to remember user preferences and settings, as well as to manage sessions.

Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Services, but the use of some features or areas of our Services may be limited.

We use local storage (HTML5) to store data on content and preferences. Third parties we partner with to provide certain features on our Websites or to display ads based on your online activity also use Flash cookies and HTML5 to collect and store information. Different browsers may offer their own management tools for removing HTML5. This use does not apply to Respondents or Individual Feedback Users.

We partner with a third party to manage our ads placed on other websites. Our third-party partner may utilize cookies to collect information about your activity on this and other websites to further provide you with ads based on your activity and interests. If you do not want this information to be used for displaying ads based on your interests, you may opt out of it.

For more information, please click here. If you live in the European Union, click here to get more information. Please note that this does not mean you will not see any ads. You will still receive generic ads. This use does not apply to Respondents or Individual Feedback Users.

Please read our Cookie Policy for more information about the cookies and tracking technologies we use in our Services.

(c) Social media widgets

Our Websites may include social media features or widgets (e.g., Facebook “Like” or “Share” buttons). These features may collect your IP address, identify what pages you visit on our Websites, and serve cookies to ensure the proper operation of these features. Your interactions with these features are governed by the Privacy Policy of the third party providing the features.

(d) Links to other websites

Our Websites may include links to other websites. Privacy policies of other websites may differ from those of Happy Job If you submit personal information to any of these websites, your personal information is governed by their privacy policies. We encourage you to carefully review the privacy policies of any website you visit.

(e) Testimonials

We display customer or user testimonials and other references on our Websites. With your consent, we may post your testimonial along with your name. If you would like to update or delete your testimonial, please contact us at sales@happy-job.kz.

12. Happy Job contact information

If you have any questions, doubts, or complaints about our Privacy Policy or our data collection or processing practices, or if you would like to report any privacy or data security concerns, please contact us at the address below or direct your question, concern, or complaint to the appropriate party.

Privacy policy